estate agent answering service

Call answering service for accountants

An accountancy practice can be a busy place, especially during tax season. And, at this time, it can be difficult to always make yourself available to answer business calls.

This is why we believe our telephone answering services are ideal for an accountancy business like yours, as they allow you to focus on your clients safely in the knowledge that a real person is working as an extension of your team to answer important calls.

We’ll relay messages to you immediately and transfer calls if required, helping you become one of the most efficient businesses in the accountancy sector.

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Accountant answering service for you

If you don’t have a reception team, or they’re extremely busy, it can be tough to spend time answering calls when you’re dealing with client accounts and other administrative tasks.

At The Answering Service, we give you dedicated teams of people who can professionally answer the phone with a script you’re happy with. Think of us as professional receptionists who offer a seamless integration with your business.

If you’re interested in streamlining your practice so you can focus more energy on daily activities instead of answering phone calls day and night, contact us today.

    24/7 call answering service for your accountancy business

    We aren’t a call centre; we’re a professional accountant answering service designed to act on your behalf.

    Our telephone answering service makes it feel like clients and customers are speaking directly to your company. We possess all the vital information: your address, service details, hours, prices, and more.

    We’ll pass on information about callers immediately so you’re always in the loop.

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    Professional Call Handling

    Every call is answered promptly and professionally in your company’s name, ensuring a seamless experience for your customers.

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    Business Continuity

    Maintain consistent communication with your clients, even outside of regular business hours, ensuring no opportunity is ever missed.

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    Flexible Call Management

    You decide when calls overflow to us—during busy periods, after-hours, or as your full-time solution—giving you complete control.

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    Message Delivery

    We capture detailed messages and forward them to you instantly via email, SMS, or WhatsApp, so you’re always in the loop.

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    Scalable Support

    Whether you need basic message-taking or more complex call handling, our service scales with your business needs, providing reliable support 24/7.

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    Our 24/7 Simple Call Answering pricing plans are designed to be affordable and flexible, tailored to meet your specific needs. With no hidden fees and transparent billing, you can choose the package that best suits your business

    Set up From

    FREE/one off fee

    One off set up fee for the script to be built in our platform. Simple call flows are FREE to set up. More complex ones will be a bespoke cost. Contact us for more information.

    Subscription From

    £15/month

    Your transparent, clear monthly fee for the script to remain live on the platform.

    Free Calls From

    15/month

    Starting at 15 FREE calls a month and rising depending on your monthly package.

    Additional Calls From

    £1.20/per call

    Simple pricing structure per call after your Free call allocation, included in your subscription.

    Subscription

    6/months

    The minimum months term for this service.

    Trial Today

    FREE/7 Days

    Not sure if its the right option for you? Start your free 7 day no obligation trial.

    Frequently Asked Questions

    Can I dictate how you answer phone calls?

    Yes, we’ll work with you to ensure our team answers the phone exactly how you want them to, providing consistency and professionalism.

    This way, anybody calling will feel like they’re talking directly to somebody within your business.

    How much does your call answering service cost?

    Our telephone answering service starts from £15 per month but can be scaled up to exactly what you need.

    Our pricing page features more details on the level of service you can choose. If you only receive a handful of calls every month, you could pay just £15.

    Contact us today to speak to one of our agents and find out which price level is ideal for your accountancy business.

    When can you answer phone calls?

    Whenever you need us to! Our accountant answering service is available to you 24 hours a day, 7 days a week.

    Whether someone is in the office or not, we can take over your phone lines to answer calls, allowing you to focus on meetings and key tasks.

    When you know you’re free, you can take back control of any incoming calls.

    Can you manage appointments?

    Yes, our call handling service does provide appointment booking and calendar management.

    This is a slightly more complex facility and would require us to have access to your calendar and rules around geography. If you have more complex requirements, please call us on 0333 5555 247.

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    What Our Customers Say About Us

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

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