Telephone answering service Manchester city buildings

Call Answering Services for Manchester Business

Our UK-based call handlers are adept at dealing with a wide range of businesses and callers. From customers calling to complain or follow up on an order they’d made to a client getting in touch to discuss an upcoming meeting, we can handle everything.

Manchester is a bustling city with many large businesses, and answering every incoming phone call is difficult. That’s where we can step in, ensuring your reputation amongst your customers and clients remains positive, as nobody is ever left unheard.

No matter what, we aim to provide exceptional service with each phone call. We can arrange a call transfer service or simply pass on each caller’s details via email, WhatsApp or SMS – whatever works best for you.

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24/7 Telephone Answering Service in Manchester

Our team can act as your virtual personal assistant or a virtual receptionist to answer all business calls during and after hours, so you never miss an important call again.

If you notice that you miss a lot of calls in the evenings and simply don’t have the staff numbers to answer them, you can use our expert team to stay on top of all your calls.

Use us as an extension of your in-house team, who will answer the phone professionally when speaking to your customers and clients. If you’re keen to find out more about our telephone answering services in Manchester, call 0333 5555 247 today.

    Benefits of Our Call Answering Services

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    Professional Call Handling

    We can assure you that every phone call is answered professionally and swiftly in your company name to ensure a seamless customer experience.

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    Business Continuity

    With our help, you can maintain consistent communication with all your clients, suppliers and customers, thus improving your brand’s reputation.

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    Flexible Call Management

    Our call answering services are available whenever you need us. You can decide when to overflow calls to us. This can be during busy spells, after-hours, or as a full-time solution.

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    Message Delivery

    For every phone call we answer, we take plenty of notes, including the caller’s details and the reason for their call. We will then forward this to your team via email, WhatsApp or SMS – whatever works best for you. We can also transfer calls to your team if that works better.

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    Scalable Support

    If you need simple message-taking or more complex call answering services, we can do it. At The Answering Service, we can scale up or down your package depending on your requirements – just let us know.

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    Our 24/7 Simple Call Answering pricing plans are designed to be affordable and flexible, tailored to meet your specific needs. With no hidden fees and transparent billing, you can choose the package that best suits your business

    Set up From

    FREE/one off fee

    One off set up fee for the script to be built in our platform. Simple call flows are FREE to set up. More complex ones will be a bespoke cost. Contact us for more information.

    Subscription From

    £15/month

    Your transparent, clear monthly fee for the script to remain live on the platform.

    Free Calls From

    15/month

    Starting at 15 FREE calls a month and rising depending on your monthly package.

    Additional Calls From

    £1.20/per call

    Simple pricing structure per call after your Free call allocation, included in your subscription.

    Subscription

    6/months

    The minimum months term for this service.

    Trial Today

    FREE/7 Days

    Not sure if its the right option for you? Start your free 7 day no obligation trial.

    Frequently Asked Questions

    Are telephone answering services in Manchester expensive?

    No, our telephone answering service in Manchester is affordable and cost-effective, and can be tailored to suit your needs.

    Our subscription plans start from as little as £15 a month, with no set-up fees or hidden costs. But we can discuss a bespoke package if you require something more specific to your Manchester business.

    Just call 0333 5555 247 to discuss in more detail.

    Can we dictate how you answer each phone call?

    Yes, you can tell us exactly what to say when answering phone calls.

    We can develop a complex call script with you before commencing with our telephone answering service so you can dictate what we say to customers, clients and suppliers each time we answer the phone. You can go into as much or as little detail as you like here; it’s completely up to you.

    Why choose The Answering Service?

    We believe that we’re the very best at offering a telephone answering service to businesses like yours in Manchester.

    When you consider our prices, the level of service we provide and the quality of our work, we stand out from the rest.

    If you’d like to find out even more about our telephone answering services, don’t hesitate to contact us today by calling 0333 5555 247.

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    What Our Customers Say About Us

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

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