As the UK’s second-largest city after London, running a business in Birmingham can be tiring and stressful, and it becomes harder when the phone is always ringing.
Our answering services provide respite for your team, allowing you to focus on your company’s core objectives while our professional agents handle incoming phone calls.
Think of our dedicated team as an extension of your business. Our expert virtual receptionists will answer all incoming calls promptly and with an agreed-upon call script, so anybody calling thinks they’re speaking directly to your company in Birmingham.
We can answer calls for your Birmingham business day or night. We’re experts in managing calls 24 hours a day, 7 days a week, so whenever you need us, we’ll be ready to help.
You can make our telephone answering service work exactly how you need it to. If you have a busy day of meetings, we can control the phone lines for a specific period while you’re out of the office. Or, we can simply act as an extension of your in-house team and answer unlimited phone calls.
Either way, you can treat us as your own virtual personal assistant on standby for whenever you require our services. Call us today on 0333 5555 247 to find out more.
Our call handlers ensure every phone call is answered swiftly and professionally, using your company name to ensure a seamless experience for the caller.
Our telephone answering service is the professional solution you’ve been seeking to maintain an open line of communication with your clients and customers, even outside of regular business hours.
We’re always available to help whenever you need us. You decide when to overflow calls to us, whether it’s during busy spells, after hours, or as a full-time solution.
We take detailed notes of every phone call, including the caller’s information and the reason behind their call. We’ll then forward this to you immediately so you’re always in the loop and know who’s calling.
Whether you need a simple message-taking service or something more complex, we can do it. We can scale your service up or down depending on your requirements.
Yes! Our expert team is adept at diary management and can handle your meetings and bookings. We would require access to your calendar for this to work, but if you let us know exactly what you need from us, we can arrange it.
Speak to us by calling 0333 5555 247.
Yes – before setting up our service, we’ll ask you exactly what you want from it. This includes arranging a customised call script so we know exactly what to say when speaking to your customers and clients.
This means you have control over what is said on the phone, so anybody calling thinks they’re speaking directly to your team.
Any time, any day! Our call handling service for businesses in Birmingham is set up to answer calls whenever you need us.
Whether this is on busy days, during meetings, after hours, or all the time, we can do it – just let us know.
For more information, contact our team today.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
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Let’s discuss your needs and help solve your problems.
