Leeds city centre

Call Handling Service for Leeds Businesses

Whether you or your team have found it difficult to answer all incoming calls from customers, clients or suppliers, it’s important you get on top of it before it harms your brand.

Juggling a heavy workload can be stressful enough without the phone ringing all day. But if nobody can get to the phone to answer customer inquiries, your business will suffer.

That’s why we believe our call answering service is perfect for companies like yours. Lean on us as an extension of your business with our live answering service, where there are never any missed calls.

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24/7 Business Communication

Keep the phone lines open as long as you want with the help of The Answering Service. Our team of experts are here to offer a personalised service for your Leeds business, ensuring your phone lines are controlled whenever you need them.

We can answer phone calls during busy periods in the week, while you’re in meetings or on a business trip, or simply after hours. Think of us as an extension of your Leeds business, like your own personal virtual receptionist.

If you want to hear more about our excellent telephone answering service for local businesses like yours, get in touch with our friendly team by calling 0333 5555 247.

    What Are the Benefits of a Phone Answering Service for Leeds Businesses?

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    Professional Call Handling

    At The Answering Service, we ensure all phone calls are answered swiftly and professionally. We also make sure we use your company name to ensure a seamless customer experience.

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    Business Continuity

    To keep communication open with your current and prospective clients, use our professional services to offer an exemplary experience for all callers – both during and after regular business hours.

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    Flexible Call Management

    You have the power to decide when to call on us for our call answering services. We’ll be on standby, awaiting your word during busy spells, after hours or as a full-time solution.

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    Message Delivery

    We take detailed notes of all phone calls. We’ll then forward this to you immediately via email, WhatsApp or SMS so you’re always in the loop and know who’s calling and why they’ve been in touch.

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    Scalable Support

    Whether you need a message-taking service or something more complex, like call forwarding or appointment booking, we can help. We can scale your service up or down depending on your requirements.

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    Our 24/7 Simple Call Answering pricing plans are designed to be affordable and flexible, tailored to meet your specific needs. With no hidden fees and transparent billing, you can choose the package that best suits your business

    Set up From

    FREE/one off fee

    One off set up fee for the script to be built in our platform. Simple call flows are FREE to set up. More complex ones will be a bespoke cost. Contact us for more information.

    Subscription From

    £15/month

    Your transparent, clear monthly fee for the script to remain live on the platform.

    Free Calls From

    15/month

    Starting at 15 FREE calls a month and rising depending on your monthly package.

    Additional Calls From

    £1.20/per call

    Simple pricing structure per call after your Free call allocation, included in your subscription.

    Subscription

    6/months

    The minimum months term for this service.

    Trial Today

    FREE/7 Days

    Not sure if its the right option for you? Start your free 7 day no obligation trial.

    Frequently Asked Questions

    Can you handle appointment booking for my business?

    Yes – we can control your calendar as well as handle incoming calls. All we ask is that you provide us direct access to your calendar so we can see when you’re free.

    You can also make us aware of any times or days you’re unavailable for meetings or appointments, so there is no confusion.

    When can you answer phone calls from my clients?

    Whenever you need us! We’re proud to offer a 24/7 service that can help your business stay responsive to all callers. Our team is available to answer phone calls from your customers, clients and suppliers at all hours of the day or night.

    How much do your phone answering solutions cost?

    We believe our phone answering service is cost-effective and excellent value for money. Our prices start at just £15 per month, but this can be scaled up depending on what you require.

    We also offer a bespoke package for businesses that need something a little more complex.

    For more information on our pricing, call us today on 0333 5555 247.

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    What Our Customers Say About Us

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

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