telephone answering service newcastle

Call Answering Service for Newcastle Businesses

If you and your team have found it difficult to answer all incoming calls from clients and customers, it’s important to get on top of it now before it ruins your industry reputation.

Managing a heavy workload can be hard enough without the phone ringing all day. But if you don’t have the staff available to answer the phone, you’ll end up with more missed calls, and your business will start to suffer.

That’s why our telephone answering service is ideal for companies like yours. Trust us as an extension of your business with our professional service. We can transfer calls or simply take messages and pass them to you afterwards – whatever works best.

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24/7 Call Handling Service

Keep your phone lines open at all hours with the help of The Answering Service.

Our team of friendly professionals provides a personalised service to meet each of your business needs in Newcastle. We take control of your phone lines whenever you can’t.

Our cost-effective solution can help you during busy periods, while you’re attending events, or simply outside of your regular business hours. Think of us as your own personal virtual receptionist for your Newcastle business.

If you want to hear more about our excellent telephone answering service for established businesses like yours, get in touch with us by calling 0333 5555 247.

    What Are the Benefits of a Telephone Answering Service in Newcastle?

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    Professional Call Handling

    All phone calls are answered professionally and swiftly, and in your company’s name during every customer interaction.

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    Business Continuity

    With our service, you can keep an open communication with your clients, customers, and suppliers. We handle any incoming calls during and after business hours, so your customers can always reach you.

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    Flexible Call Management

    You can decide whenever you need our services. If you simply need us for a couple of hours a day or only after hours, we’re here waiting for your green light.

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    Message Delivery

    Whoever calls your business, we’ll be sure to take down their details and the reason for their call. We’ll then send this directly to you so you’re always in the loop.

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    Scalable Support

    Whatever level of support your business requires, we can deliver it. Whether you need message-taking or something more complex, simply contact us today to let us know exactly what you need.

    Get in Touch

    Our 24/7 Simple Call Answering pricing plans are designed to be affordable and flexible, tailored to meet your specific needs. With no hidden fees and transparent billing, you can choose the package that best suits your business

    Set up From

    FREE/one off fee

    One off set up fee for the script to be built in our platform. Simple call flows are FREE to set up. More complex ones will be a bespoke cost. Contact us for more information.

    Subscription From

    £15/month

    Your transparent, clear monthly fee for the script to remain live on the platform.

    Free Calls From

    15/month

    Starting at 15 FREE calls a month and rising depending on your monthly package.

    Additional Calls From

    £1.20/per call

    Simple pricing structure per call after your Free call allocation, included in your subscription.

    Subscription

    6/months

    The minimum months term for this service.

    Trial Today

    FREE/7 Days

    Not sure if its the right option for you? Start your free 7 day no obligation trial.

    Frequently Asked Questions

    Can you manage my calendar and handle appointments?

    Yes! We can handle your calendar and control any appointments or meetings you have. To do this, we’ll simply need access to your calendar so we can track when you’re available.

    We adapt our service around your business and exactly what you need. Call 0333 5555 247 to let us know today.

    Will you use my company name on incoming calls?

    We use your company name for every call we take. We want to ensure that every person calling your business believes they’re speaking directly to you.

    We become an extension of your company and use your name in all correspondence. We can also agree on a complex call script that our agents use when answering incoming calls.

    How much do your telephone answering services in Newcastle cost?

    Our phone answering service is cost-effective and excellent value for money, with prices starting at just £15 per month. This can be scaled up depending on your requirements.

    We also offer a bespoke package for businesses that need something a little more complex.

    For more information on our pricing, call us today on 0333 5555 247.

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    What Our Customers Say About Us

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

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