Trusted Service for Over 27 Years

Our global team of professional operators ensures that every call is handled with care, whether it’s a simple inquiry or a complex request.

We understand that every business is unique, which is why we offer flexible services tailored to your specific needs. From taking messages to handling emergency calls and scheduling appointments, TAS is here to support you, so you never miss an important call. Our commitment to service excellence, security, and customer satisfaction has made us the go-to choice for businesses looking for a reliable and professional answering solution.

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What Makes TAS the Right Call

At TAS, we go beyond simply answering calls – we provide a seamless, reliable, and professional experience that aligns with your business needs. With over 27 years of expertise, our virtual receptionists are trained to handle calls with efficiency and care, ensuring that every interaction is a positive reflection of your brand. We offer flexible, scalable solutions, giving you the support you need, when you need it.

Experience & Reliability: 27 years of providing top-tier call handling services.

24/7 Availability: Always ready to answer calls, no matter the time or day.

Tailored Solutions: Customisable services designed to meet your unique business needs.

Global Coverage: Virtual receptionists worldwide ensure seamless communication.

Message Handling & Answering Services at Its Best!

Connected

Every call answered 24/7, so you never miss a lead or customer inquiry

Telephone Answering Services for Estate Agents

Boost Productivity

Focus on core tasks while we manage your customer calls seamlessly.

happy woman standing in front of flowers

Flexible & Cost-Effective

Virtual, scalable, and commitment-free with a 7-day trial to start.

Message Handling & Answering Services at its Best!

At TAS, we provide a seamless 24 hour call centre where we act as an extension to your business. We handle all sorts of simple and complex call scripts for Local Councils, Vets, Pharmaceutical organisations and many other vertical markets.

Complex Call Scripts

Custom call scripts ensure accurate info for agents. Simple or complex – ask us for details.

Every Hour – Every Day

24/7 call handling, even on holidays. Let us take your out-of-hours calls so you can rest.

Message Taking

Accurate message taking, sent via email, SMS, or WhatsApp, so you never miss key details.

Patching

We can patch calls to your team or take messages if unavailable, acting as your front of house.

Appointment Scheduling

With diary access, we can schedule meetings for you and your team via Zoom or in person.

Payment Collections

We securely collect payments via DTMF, ensuring your card details remain confidential. Ask us how!

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We answer to Companies, Big & Small…

What Our Customers Say About Us

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Dawn B

Admiralty View

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

Ian M

Gtele.com

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

Dawn B

Admiralty View

Dawn B

Admiralty View

Ian M

Gtele.com

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

Dawn B

Admiralty View

Dawn B

Admiralty View

Ian M

Gtele.com

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

Sophie L.

Vital Solutions

Dawn B

Admiralty View

Read Our Latest News & Blogs

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telephone answering service for accountants

August 7, 2025

The 101 of Professional Telephone Answering Services for Accountants

After nearly three decades in operation, we at The Answering Service have experienced first-hand the extent to which digital transformation has impacted the way our global workforce operates and communicates. This shift has unlocked remarkable service delivery capabilities by vastly improving accuracy, turnaround times, and overall stakeholder satisfaction. For accountants and tax practitioners, precision, responsiveness, … Read more

July 24, 2025

The Sustainable Advantages of Telephone Answering Services

With major climatic shifts having a devastating effect on our planet, we’ve had to carefully reevaluate each aspect of our lives. The push towards establishing greener consumption habits has resulted in us considering even the most basic day-to-day functions, and within this, communication can play a surprisingly significant role in supporting sustainable objectives. Although virtual … Read more

July 8, 2025

Complex Call Scripting That Works

If your current call handling provider is skimming over important details, misrouting calls, or failing to represent your brand with the clarity, care and consistency it deserves, it’s time to rethink your approach! As business professionals, the value of every incoming call is that it not only presents an ideal opportunity to close a sale … Read more

Ready To Transform Your Business?

Let’s discuss your needs and help solve your problems.

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