An area where many business owners and professionals have trouble is making sure there is someone answering the phone. Even with a full-time receptionist dedicated to answering the phone, chances are that you’ll still miss calls!
So, what is the way forward?
The Answering Service’s suite of 24/7 call handling solutions is perfectly poised to take a load off your plate by making sure you never worry about missing a call again! We know that choosing the right level of service can be challenging, so let’s explore some options!
Virtual Personal Assistant
If you need a professional to tackle administrative or repetitive tasks without the cost or complexity of hiring in-house, The Answering Service’s virtual personal assistant could be your ticket to simplifying your day-to-day duties! From managing schedules and organising meetings to handling emails and data entry, our assistants are on hand and ready to help businesses like yours stay on top of your game.
Whether you’re a solopreneur juggling multiple roles or the MD of a well-established business who’s on a mission to streamline your operation, our virtual personal assistant service gives you the responsiveness and efficiency you need to focus on growth and development while we take care of everything else. The Answering Service’s team of native English-speaking assistants are able to easily adapt to your company’s culture and processes while supporting you with the capacity your business needs. With your virtual personal assistant, staying organised and productive has never been easier!
Virtual Receptionist
First impressions are made within mere seconds, and they count! The Answering Service’s virtual receptionist solution ensures that your customer’s initial interaction with your business is a positive one by answering every call with exceptional professionalism and attentiveness.
If you’re tied up in a meeting, travelling, or tending to a pressing personal matter, our receptionists ensure your customers feel valued and heard. We manage a host of tasks to keep your business ticking over smoothly, including answering callers’ questions, managing appointments and bookings, and forwarding messages.
Unlike traditional receptionists, The Answering Service’s virtual receptionist solution is scalable, flexible, and cost-effective, which can be adapted to businesses of all sizes. Say goodbye to missed calls and opportunities and hello to a reliable, friendly voice that’s always on brand. With our virtual receptionists, you can rest assured that your customers are always in great hands.
Virtual Switchboard Service
Is your business experiencing fluctuating volumes of incoming calls? Our virtual switchboard service is an ideal solution to help you manage that overflow! With The Answering Service’s virtual switchboard, we direct incoming calls to the right person or department with minimal delays and without the caller having to be inconvenienced by phoning back.
If you’re a growing company with increasing call volumes or a large organisation needing additional support during busier periods, our switchboard service can align with your exact needs. This means your business can enjoy all the benefits of a professional and scalable system without the headache of hiring additional staff or investing in complex technology. Our team of switchboard operators are skilled in maintaining your business’s image and making sure callers have a positive experience every time.
Telephone Answering Service
By answering calls with the highest degree of specialised telephone etiquette and care, our dedicated telephone answering service ensures that your business misses no calls or opportunities.
Our telephone answering service provides your business with round-the-clock support that provides your customers with an English-speaking professional interface. From answering urgent customer queries and taking messages, this service guarantees that your business will never lose a lead or frustrate a customer due to an unanswered phone.
Beyond answering calls, our service builds your reputation by prioritising every customer interaction. The Answering Service can then forward messages to you via SMS, WhatsApp, or email so you can stay informed without having to set aside time to answer calls every day.
Speak to us
The Answering Service can become an extension of your company, keeping you connected and engaged with your customers by delivering a service that positions you a cut above your competitors.
Trial our services for a week at absolutely no cost and see the difference we can make to your business! Contact us today to speak to our friendly and professional team.