We offer a comprehensive range of services designed to keep your business connected, efficient, and secure around the clock. At the heart of our offering is our 24/7 simple call answering service, ensuring that you never miss a call or opportunity. Our professional agents answer calls in your business name, maintaining brand consistency while forwarding messages to you via email, SMS, or WhatsApp. For businesses that prefer live connections, our call patching service allows us to seamlessly transfer calls directly to the right person or department, using up-to-date rota information to ensure accuracy.
Managing appointments becomes effortless with our appointment scheduling service. By accessing your calendar, we can book meetings, whether in-person or virtual via Teams or Zoom, and send you immediate confirmations. For secure transactions, our PCI-compliant payment collection service enables us to process credit and debit card payments on your behalf through secure lines, with no card details ever visible to our agents. This ensures full compliance and peace of mind for both you and your customers.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
24/7 Call Handling in Your Business Name
The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
If you’re looking for an effective customer experience (CX) improvement in 2026, we at The Answering Service recommend the one touchpoint that can cut through every other channel of communication: your phone line. When someone calls your business, they have something important to say, which warrants your attention. In a world of live chat widgets and bots, a well-handled call with … Read more
Developing products and services for a specific audience can be challenging, but when you don’t have an established presence in that market, it becomes even more difficult. That’s where The Answering Service is changing the narrative. Businesses are more successful entering new territories when they have a firm grasp on how their offering will be … Read more
After nearly three decades in operation, we at The Answering Service have experienced first-hand the extent to which digital transformation has impacted the way our global workforce operates and communicates. This shift has unlocked remarkable service delivery capabilities by vastly improving accuracy, turnaround times, and overall stakeholder satisfaction. For accountants and tax practitioners, precision, responsiveness, … Read more
Let’s discuss your needs and help solve your problems.
