Telephone Answering Services for Construction

24/7 Business Support Tailored to You

We offer a comprehensive range of services designed to keep your business connected, efficient, and secure around the clock. At the heart of our offering is our 24/7 simple call answering service, ensuring that you never miss a call or opportunity. Our professional agents answer calls in your business name, maintaining brand consistency while forwarding messages to you via email, SMS, or WhatsApp. For businesses that prefer live connections, our call patching service allows us to seamlessly transfer calls directly to the right person or department, using up-to-date rota information to ensure accuracy.

Managing appointments becomes effortless with our appointment scheduling service. By accessing your calendar, we can book meetings, whether in-person or virtual via Teams or Zoom, and send you immediate confirmations. For secure transactions, our PCI-compliant payment collection service enables us to process credit and debit card payments on your behalf through secure lines, with no card details ever visible to our agents. This ensures full compliance and peace of mind for both you and your customers.

Get in Touch

You might also be interested in

Get in Touch

Call Patching

24/7 Call Patching to the Right Person

Key Features

  • 24/7 Availability
  • Instant Call Patching
  • Rota Management
Find out more
Virtual Switchboard Service

Appointment Scheduling

24/7 Appointment Booking for Your Team

Key Features

  • 24/7 Availability
  • Seamless Diary Management
  • Meeting Notifications via Email
Find out more
lady speaking on her mobile phone

PCI Compliant Payment Collections

Secure, PCI-Compliant Payment Handling

Key Features

  • 24/7 Availability
  • Fully PCI Compliant
  • No Card Details Seen by Agents
Find out more
Virtual Assistant Leeds

Complex Call Scripting

Advanced Call Scripts for Seamless Customer Support

Key Features

  • 24/7 Availability
  • Custom, Multi-Layered Call Scripts
  • Personalized Responses with Stored Data
Find out more
Virtual Switchboard Service

Lone Worker Support

24/7 Safety Checks for Lone Workers

Key Features

  • 24/7 Availability
  • Enhanced Lone Worker Safety
  • Rapid Escalation Protocols
Find out more
lady speaking on her mobile phone

24/7 Simple Call Answering

24/7 Call Handling in Your Business Name

Key Features

  • 24/7 Availability.
  • Brand-Consistent Answering.
  • Flexible Call Overflow.
Find out more
Virtual Assistant Leeds

What Our Customers Say About Us

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

gtele logo

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

milestone logo

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

gtele logo

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

milestone logo

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

gtele logo

We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

milestone logo

The Answering Service has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

admiralty view

The Answering Service has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

Read Our Latest News & Blogs

Read all posts
telephone answering service for accountants The 101 of Professional Telephone Answering Services for Accountants
August 7, 2025

The 101 of Professional Telephone Answering Services for Accountants

After nearly three decades in operation, we at The Answering Service have experienced first-hand the extent to which digital transformation has impacted the way our global workforce operates and communicates. This shift has unlocked remarkable service delivery capabilities by vastly improving accuracy, turnaround times, and overall stakeholder satisfaction. For accountants and tax practitioners, precision, responsiveness, … Read more

Close up of female hand answering phone The Sustainable Advantages of Telephone Answering Services
July 24, 2025

The Sustainable Advantages of Telephone Answering Services

With major climatic shifts having a devastating effect on our planet, we’ve had to carefully reevaluate each aspect of our lives. The push towards establishing greener consumption habits has resulted in us considering even the most basic day-to-day functions, and within this, communication can play a surprisingly significant role in supporting sustainable objectives. Although virtual … Read more

Man and woman answering business call Complex Call Scripting That Works
July 8, 2025

Complex Call Scripting That Works

If your current call handling provider is skimming over important details, misrouting calls, or failing to represent your brand with the clarity, care and consistency it deserves, it’s time to rethink your approach! As business professionals, the value of every incoming call is that it not only presents an ideal opportunity to close a sale … Read more

Ready To Transform Your Business?

Let’s discuss your needs and help solve your problems.

Get in touch