At The Answering Service, we have worked with many small and medium businesses, offering exceptional service by handling phone calls professionally at all hours of the day (and night).
We can take over your phone lines whenever you need us to, whether that’s during busy periods of the week or out-of-hours.
Our expert team will answer each call in a friendly and professional manner, taking notes and information from each caller before alerting you to everything. We always want to make sure you’re in the loop and are aware of every call that comes into your business.
If you want to continue to focus all of your energy on growing your business, but have no time to constantly answer the phone, use our professional telephone answering service.
As soon as we receive a phone call on your behalf, we’ll note lots of caller details, including who they are and what they’re calling for. We’ll then pass this information on to you, or we can transfer the call to you if you require.
If you’re interested in our answering services for small businesses, don’t hesitate to get in touch now, or fill in your contact details below.
At The Answering Service, we’re not a call centre; we’re a team of professionals who are dedicated to working as an extension of your company.
When somebody calls your company, our friendly team will answer the phone exactly how you’d like. Whether they’re sales calls or business calls, whoever calls will believe they’re talking directly to your company because of our professional service.
Allow your in-house team to focus more time and energy on their daily tasks instead of constantly answering the phone.
Whenever we answer calls, we’ll speak to your customers and clients in a friendly and professional manner to ensure your brand is well-represented.
Allowing us to answer phone calls on your brand’s behalf mean you can focus your energy on core business objectives instead of being stuck on the phone all day.
You are in complete control of when we handle your phone calls. Whether you need us all day, all night or sparingly, we can help. Just let us know.
Whenever we speak to a client, customer or supplier, we’ll note plenty of information before passing the message to you via email, SMS or WhatsApp.
Whether your business can benefit from our simple message-taking service or something more complex, you can use it. We’ll work with you to ensure you obtain the perfect service for you.
We believe our phone answering service is excellent value for small businesses, starting from just £15 per month.
Our other telephone answering services cost a little more but if you need something more complex to suit your needs, we can do that for you. Simply give us a call at 0333 5555 247 and speak to our team.
Whenever you need us!
Our telephone answering service for small businesses is available 24 hours a day, 7 days a week. We can answer calls during busy periods on a Monday, while you’re in back-to-back meetings on a Wednesday and even during unsociable hours at night. Just let us know when you need our services and we’ll be ready.
Yes, we’re open to working with you to decide exactly what’s said when we answer phone calls on your brand’s behalf.
Let us know what type of tone you’d like us to take on the phone, which pieces of information we need to collect and if any clients or suppliers must be transferred straight to you.
Yes, our call answering service does offer appointment booking and calendar management, but this is slightly more complex and requires us to have access to your calendar.
If you have some more detailed requirements, please contact us by calling 0333 5555 247.
24/7 Call Patching to the Right Person
24/7 Appointment Booking for Your Team
Secure, PCI-Compliant Payment Handling
Advanced Call Scripts for Seamless Customer Support
24/7 Safety Checks for Lone Workers
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service
My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.
My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS
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