Virtual Personal Assistant

Call Answering Services for the Financial Services Sector

From customers making queries about their bank accounts to investors showing an interest in buying or selling more stocks, businesses that operate in the financial services sector can get busy, making it difficult to answer every phone call.

Whether you’re a huge company or a relatively new company that’s growing, it’s important to answer each phone call your business receives.

That’s why we believe our telephone answering services are perfect for your business, as they allow you to focus on your customers safely in the knowledge that a real person is working as an extension of your team to answer important phone calls.

For every phone call we answer, we’ll relay messages to you immediately and transfer calls if required, helping you become one of the most efficient businesses in the financial services sector.

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Bespoke Telephone Answering Service for You

If your team is busy, it can be tricky to find the time to answer every phone call your business receives.

At The Answering Service, we can provide you with a dedicated team of experts who can professionally answer the phone with an agreed-upon script you’re happy with. Consider us as professional receptionists who can offer a seamless integration with your company.

If you’re interested in ensuring your company never misses an important call again, don’t hesitate to contact us by calling 0333 5555 247.

    24/7 Call Answering Service for Your Business

    We are not a call centre at The Answering Service; we’re a team of professional receptionists who can provide exceptional service for all our clients, ensuring they never miss an important phone call again.

    Our phone answering service is designed to make it feel like customers are speaking directly to your company. We possess all the vital information – your address, service details, and more – to ensure the most natural conversation with each person who contacts you.

    If you’re interested in our call answering service, you can contact us right away and discover how to sign up for a free trial of our services.

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    Professional Call Handling

    Every phone call we receive is answered quickly and professionally in your company’s name to ensure a smooth experience for all callers.

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    Business Continuity

    With our call answering services, you can guarantee consistent communication with your customers even outside of regular business hours with our 24/7 service.

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    Flexible Call Management

    We’re on hand to answer phone calls whenever you need us. If things are quiet, we can take a back seat and wait for things to pick up. Once things get busy, you can hand the phone lines over to us.

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    Message Delivery

    We collect detailed information during each phone call and forward these messages onto your team via WhatsApp, SMS or email – whatever works for you.

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    Scalable Support

    Whether you require basic message-taking or more detailed support with meetings and calendar management, we can do it. Just say the word!

    Get in Touch

    Our 24/7 Simple Call Answering pricing plans are designed to be affordable and flexible, tailored to meet your specific needs. With no hidden fees and transparent billing, you can choose the package that best suits your business

    Set up From

    FREE/one off fee

    One off set up fee for the script to be built in our platform. Simple call flows are FREE to set up. More complex ones will be a bespoke cost. Contact us for more information.

    Subscription From

    £15/month

    Your transparent, clear monthly fee for the script to remain live on the platform.

    Free Calls From

    15/month

    Starting at 15 FREE calls a month and rising depending on your monthly package.

    Additional Calls From

    £1.20/per call

    Simple pricing structure per call after your Free call allocation, included in your subscription.

    Subscription

    6/months

    The minimum months term for this service.

    Trial Today

    FREE/7 Days

    Not sure if its the right option for you? Start your free 7 day no obligation trial.

    Frequently Asked Questions

    When can you answer phone calls for my business?

    Anytime you need us!

    At The Answering Service, we offer all our clients a 24/7 service, which means we can answer phone calls during busy periods in the daytime and in quiet times out of hours.

    Just let us know when you’d like us to take over answering phone calls, and we’ll do it.

    Can you handle appointment bookings?

    Yes, our call handling service does provide appointment booking and calendar management for businesses like yours.

    This is a more complex service and would require us to have access to your calendar. If you’d like to discuss this in more detail, please call us on 0333 5555 247.

    Can I dictate how you answer phone calls and speak to customers?

    Yes, we’ll do as you say!

    We will work with you to create a script for all phone calls to ensure that your calls are answered correctly, professionally and meet your requirements.

    If you have any questions about our script writing process, get in touch today.

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    What Our Customers Say About Us

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

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