Telephone answering service London city

Call Answering Services for London Businesses

In the hustle and bustle of London, running a business is time-consuming and stressful. You can streamline operations, though, by signing up for our call handling service.

Think of our dedicated team as an extension of your business. Our professional virtual receptionists will answer all incoming calls promptly and with an agreed-upon call script, so anybody calling thinks they’re speaking directly to your company in London.

We aim to deliver an exceptional service with each phone call, helping to improve your customer experience and brand reputation. We can arrange a call transfer service or simply pass on each caller’s details via email, WhatsApp or SMS – whatever works best for you.

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24/7 Phone Answering Service

Our telephone answering service operates at all hours of the day and night, so you can rest easy knowing someone is still answering incoming calls outside of your usual business hours.

You can make our telephone answering service work exactly how you need it to. For example, if you have a busy day of business meetings, we can control the phone lines for a specific period while you’re out of the office. Or, we can simply act as an extension of your in-house team and answer unlimited phone calls.

Either way, our team of trained professionals are on standby for whenever you require our services. Call us today on 0333 5555 247 to find out more.

    What Are the Benefits of Our Professional Telephone Answering Services?

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    Professional Call Handling

    Every phone call is answered professionally and swiftly in your company name to ensure a seamless customer experience.

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    Business Continuity

    Our telephone answering service allows you to maintain consistent communication with clients, suppliers and customers, even outside of regular business hours.

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    Flexible Call Management

    Our team is available whenever you need us. You can decide when to overflow calls to us, whether it’s during busy spells, after-hours, or as a full-time solution.

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    Message Delivery

    We note down all the contact details and important information of every incoming caller, so you’re always in the loop and know exactly who’s calling.

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    Scalable Support

    Whether you need simple message-taking or more complex call handling, we can provide it. Our service can be scaled up or down to meet your requirements – just let us know.

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    Our 24/7 Simple Call Answering pricing plans are designed to be affordable and flexible, tailored to meet your specific needs. With no hidden fees and transparent billing, you can choose the package that best suits your business

    Set up From

    FREE/one off fee

    One off set up fee for the script to be built in our platform. Simple call flows are FREE to set up. More complex ones will be a bespoke cost. Contact us for more information.

    Subscription From

    £15/month

    Your transparent, clear monthly fee for the script to remain live on the platform.

    Free Calls From

    15/month

    Starting at 15 FREE calls a month and rising depending on your monthly package.

    Additional Calls From

    £1.20/per call

    Simple pricing structure per call after your Free call allocation, included in your subscription.

    Subscription

    6/months

    The minimum months term for this service.

    Trial Today

    FREE/7 Days

    Not sure if its the right option for you? Start your free 7 day no obligation trial.

    Frequently Asked Questions

    Can I choose how each phone call is answered?

    Yes! We can work from an agreed-upon script so we provide the same service to your customers as your in-house team does.

    This is a great way to remain consistent in every interaction we have with your clients and customers, ensuring a seamless, smooth experience at all times.

    Can you manage my calendar and appointments?

    Yes, we can. Our call handling service also provides appointment booking and calendar management. However, this is a more complex service and would require us to have direct access to your calendar.

    If you require more complex services from our team, don’t hesitate to get in touch today to discuss them.

    How much does your telephone answering service in London cost?

    We believe our telephone answering service for London businesses is affordable and extremely cost-effective.

    Our pricing plans start from just £15 per month and include zero set-up fees. We also offer all newcomers a 7-day FREE trial to try out our services.

    If you need a more bespoke package, we can tailor our telephone answering services to your requirements. Simply call 0333 5555 247 to speak to our team of experts.

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    What Our Customers Say About Us

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

    gtele logo

    We provide global phone numbers to customers who need 24/7 support. TAS ensure that outside of our normal working hours, our customers can call in and report faults or raise queries. Their scripting and call popping allows their agents to have all the knowledge to handle the calls at any time – we love the service

    milestone logo

    My-Calls has elevated our business communication to a whole new level. Their commitment to delivering outstanding service is unmatched.

    admiralty view

    My-Calls has taken calls for our Caribbean rental business as most of our customers are from Canada and the USA. As we are UK based we are usually in bed when our customers call. We can rest assured that our customers get looked after by all of the call handlers at TAS

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    Let’s discuss your needs and help solve your problems.

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