How small businessowners can leverage call answering and customer service as a marketing superpower. As a small business owner, you may have an edge over larger competitors in delivering an agile, human-centred service. But without a professional call handling service in place, even the most loyal clients may look elsewhere. That’s why continuity is key … Read more
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When your business can’t answer incoming calls, your competitors are next in line to snap up that prospect! Thankfully, The Answering Service is here to make sure you don’t lose out on any potential business or a valuable opportunity to engage 1:1 with your customers. An area where many business owners and professionals have trouble … Read more
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At a time when every call matters, a 24/7 call answering service can boost your business. But why should you choose a phone answering service for your business calls? Industry statistics show that nearly half of small businesses (47%) in the UK miss calls. What’s even more alarming is that 85% of businesses fail to … Read more
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Renewable energy isn’t just big business – it can be a key in addressing the climate crisis. With a more urgent push towards the use of replenishable resources, several countries such as Costa Rica, Iceland, Kenya and New Zealand are already powering their grids at close to 100% with cleaner, greener energy. Data from the … Read more
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According to insights published in April by YouGov on Britain’s customer service preferences, “email and phone are the most preferred and most used ways to contact businesses”. Company owners and managers looking to provide a top-rated customer experience could realise these ambitions with some of the solutions offered by The Answering Service. Here’s how… 1. … Read more
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Smartphones have become a staple part of everyday life. According to data, 79.8% of the UK population has a smartphone. And, while they allow us access to almost everything right at our fingertips, there are a few UK telephone numbers you should know. At The Answering Service, we believe everybody should know the most important … Read more
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A Guide to Phone Number History Mobile phones are an everyday aspect of our lives in the modern era. They go everywhere with us – work, bed, restaurants, and even the bathroom! But it wasn’t always like this. You couldn’t always reach friends and family in seconds via text messages, voice notes or phone calls. … Read more
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Running a business – whatever the size – can be stressful and time-consuming. With staff to manage, different tasks to complete and oversee, finances, and possibly even client relationships, it’s tricky to answer the phone all the time. If you can’t answer calls, you’re missing out on business, and existing relationships with suppliers and clients … Read more
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According to a study conducted by Face for Business, only 21% of people surveyed answer every call they receive. The same survey also discovered that 2% completely ignore their phones when they ring. As technology has advanced and chat services have improved, many people prefer to send instant messages or even voice notes on apps … Read more
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